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Highcroft Hall Residential Care Home - Sanctuary Care

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About

Senior Citizen Center
Highcroft Hall is an attractive care home located in a leafy residential area in Wolverhampton. Three-miles outside the city centre and a short walk from Bushbury Hill, our care home is situated close to shops, restaurants, a theatre and other attractions. Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.

Location

Highcroft Hall Residential Care Home - Sanctuary Care
Highcroft Hall Residential Care Home Old Fallings Lane, Fallings Park, West Midlands
WV10 8BU, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.